Crypto players: up to $6,000 welcome
- Wagering
- 35× (bonus + deposit)
- Max cashout
- 25× deposit value
- Min deposit (AUD)
- $50 AUD equivalent
- Withdrawals
- $100 min / $2,000 per week
Privacy Policy
Free Spin Casino secures all data transfers with SSL encryption, stores player information on firewall-protected servers, and keeps transaction and cashout records strictly confidential in line with its player protection practices.
Information we may collect
Free Spin Casino may collect information that players provide directly, information created through use of the website and information received from service providers or other lawful sources. The information collected depends on the services used, the account activity involved and the checks that may be required before access to certain features is provided.
Account and contact details
When a player registers or updates an account, the site may handle details such as a name, date of birth, residential information, username, password, telephone details and email address. It may also record preferences, account settings, communications and information supplied when a player contacts customer support. This information helps establish and administer an account, respond to questions and provide relevant service messages.
Identity and verification information
To support identity, age, location or account checks, players may be asked to provide verification documents or related information. This may include an identity document, proof of address, information about the source or ownership of funds, or other information reasonably needed for account security and compliance processes. Verification material may be reviewed by authorised staff or specialist service providers acting on the site’s instructions.
Payment and transaction records
The site may handle records relating to deposits, withdrawals, wagers, gaming activity, account balances, payment methods and transaction history. Payment providers may process sensitive payment information directly. Free Spin Casino may receive information needed to confirm a transaction, investigate a payment issue, prevent misuse and maintain an accurate account record.
Device, usage and cookie data
When players use the website, technical information may be collected, such as an IP address, browser type, device type, operating system, language, time zone, pages viewed, approximate location, access times and interaction with website features. The site may also record information about login activity, referral sources, error reports and general usage patterns. Cookies and similar technologies can help remember settings, keep sessions secure, understand website performance and improve the player experience.
How information may be used
Personal information may be used only for purposes connected with providing, securing and improving the website and its services, or for other purposes permitted by applicable requirements. Typical uses include:
- Creating, operating, maintaining and closing player accounts.
- Processing account activity, deposits, withdrawals and other transactions.
- Confirming identity, age, location and eligibility where checks are required.
- Carrying out anti-fraud, anti-money-laundering, security and risk-management checks.
- Detecting, investigating and preventing suspicious, unauthorised or unlawful activity.
- Providing customer support, responding to requests and resolving complaints or technical problems.
- Sending service communications about accounts, security, transactions, changes to terms or website functionality.
- Personalising website features and understanding how the website is used.
- Testing, maintaining and improving systems, games, services and website performance.
- Managing responsible gambling processes where information is needed to support player safety.
- Meeting legal, regulatory, tax, accounting, court or law-enforcement requirements.
- Protecting the rights, property, systems and users of Free Spin Casino.
Marketing communications may be sent where permitted and, where required, with the player’s consent. Players can choose not to receive promotional communications by using the unsubscribe option in a message or by contacting support. Stopping marketing does not stop essential service messages, such as security notices, transaction updates or information about an account.
Sharing information
Information may be shared with trusted providers that help operate the website, including payment processors, identity and verification providers, technology providers, customer support services, security specialists, analytics providers and professional advisers. These providers should receive information only where it is relevant to the service they perform and should handle it under suitable confidentiality and security arrangements.
Information may also be disclosed where necessary to meet a legal or formal request, protect players or the public, investigate suspected fraud or misconduct, enforce website terms, or protect the site’s systems and rights. If services or business operations change, information may be transferred as part of that change, subject to applicable privacy requirements. Personal information may be processed in Australia or another location where service providers operate. Appropriate steps should be taken to protect information when it is handled outside Australia.
Cookies, security and data retention
Cookies and similar technologies
Cookies are small files or similar technologies stored on a device when a player visits a website. Some are needed for essential functions, such as account login, session management, security and remembering selections. Others may help measure traffic, understand how features are used, remember preferences or support relevant communications. A player can manage, block or delete cookies through the browser settings on their device. Restricting cookies may affect website functionality, account access or the availability of certain features.
Security measures
Reasonable technical and organisational measures may be used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, authentication processes, monitoring, encryption where appropriate and staff or provider confidentiality obligations. No website, online transmission or storage system can be guaranteed to be completely secure. Players should use a strong, unique password, keep login details private and contact support promptly if they suspect unauthorised account activity.
Keeping information
Personal information is kept for as long as reasonably necessary for the purposes described in this policy, including account administration, support, dispute handling, security and business records. Some records must be kept for a period required by law even after an account is closed. The length of time depends on the type of information and the applicable requirements. When information is no longer needed, it should be securely deleted, destroyed or anonymised where reasonably possible.
Your privacy rights and contacting us
Depending on the circumstances and applicable privacy requirements, players may have rights relating to the personal information held about them. These rights can include asking for access to personal information, requesting correction of information that is inaccurate or incomplete, requesting deletion of information that no longer needs to be kept, and withdrawing consent to marketing. Other rights may apply, including asking about how information is used or requesting limits on certain processing.
How to make a request
Players can exercise their data rights by emailing support@freespincasino.win. Please explain the request clearly and include enough information for the relevant account or records to be identified. For security, additional information may be requested to confirm identity before a request is completed. This helps prevent personal information from being disclosed or changed without authorisation.
- For access, ask for a copy or explanation of the personal information held about you.
- For correction, identify the information that is incorrect or incomplete and provide the updated details.
- For deletion, explain which information you want removed. Deletion may not be possible where records must be retained for legal, security, dispute or transaction purposes.
- To withdraw consent to marketing, state that you no longer wish to receive promotional communications. Essential account and service messages may still be sent.
- For other privacy questions, describe your concern so it can be reviewed and answered appropriately.
Requests are considered in accordance with applicable requirements. There may be situations where access, deletion or another request cannot be completed immediately or in full, including where information is required to prevent fraud, protect account security, resolve a dispute or meet a legal obligation. If information is shared with a service provider, reasonable steps may be taken to pass on relevant corrections or restrictions where appropriate.
Updates to this policy
This Privacy Policy may be updated when services, technology, business practices or privacy requirements change. The current version will be made available on the website. Players should review it from time to time, particularly before continuing to use account services after a significant update. If an update requires notice or consent, appropriate steps will be taken.